We are always striving to improve our services at Black Tie. We do that by listening to what our customers have to say and taking action whenever possible. We value all feedback because it helps us align with our customers needs as well as ensure we are upholding our company values and service promises. This month, we wanted to feature just a few of the lovely pieces of feedback we received from our customers. Thank you for taking the time to let us know how we are doing.
Thank you both for recommending Black Tie window cleaning service. I have lived here since 2016 …what a difference quality workmanship makes. These window cleaners are actually doing hand window cleaning and drying. Very professional. The previous company, Pacific Heights…never used this method. They did the water spray with a brush. Windows were streaky and not cleaned. I observed them cleaning at least twice. As an owner, I’m very very pleased. One a hot 27C day at 2:00ish pm …they were smiling when I told them they are doing an amazing job. I know they just started only on one side … got way more windows to go. Just good timing that I was at home …witnessed some of their good work.”
“I am usually home during the day and was not aware that Black Tie Property services had come and gone. I contacted the company thinking they had “forgotten” my condo. Much to my surprise, the supervisor made a personal visit to my condo and in the end, we confirmed that my windows had been cleaned. And, much to my embarrassment, the “grime” on my deck windows was on the “inside”, which is my responsibility. I’ve since cleaned the inside of my windows and now they are sparkling clean on the inside and out! Great personal service from this company. Thank you.”
“Mr. Kyle has provided an excellent customer service from day one. I do not have enough words to describe the fantastic work he has provided. Our company will continue using Mr. Kyle’s Black Tie Property Services this year again as he has proved himself to be an exceptional professional within his area of expertise. I totally recommend his services.”