In 2019, led by it’s director of rope access operations, Phill Walter, Black Tie worked hard to implement COR safety protocols within the entire company. In the spring of 2020, management was excited about launching Lunch & Learn programs to share this accomplishment of COR certification with its property management clients.

But then, COVID-19 happened and Sebastien Nault, CEO of Black Tie spearheading the initiative, was left feeling “dejected and frustrated”.