If you have called or emailed our office in the last 3 years, you have most likely had the pleasure of interacting with Olivia, or Liv, as she prefers to be addressed.
Liv joined us in early 2018, as she helped get our Victoria location off the ground. Her life partner, David Bell, moved to the Island to manage the location, and Liv offered to roll up her sleeves and work alongside Dave, doing whatever needed to be done, including cleaning windows and gutters, cold calling potential clients and visiting sites around Victoria to prepare estimates. This was a complete 180 from her career in fashion, and she handled the transition and steep learning curve beautifully.
Her efforts didn’t go unnoticed and in 2019, Liv was promoted to head of customer service team, and started handling all client communications for both our Vancouver and Victoria locations. Her ability to handle large volumes of communications efficiently and to create systems that would streamline our back office processes has been extremely invaluable.
As our operations keep expanding in BC and Alberta, Liv has now taken on the role of operations manager for our back office management team, and oversees all admin functions, ensuring that our clients, in each location, get the same friendly service and personal touch that she has been known for.
Black Tie Property Services is a leading exterior maintenance company in Vancouver, British Columbia.
We attract hard-working individuals from different cultural & ethnic backgrounds from all corners of the world. We value this diversity and strive to provide a fun, safe and open work environment for all of our staff.
If you’re looking to achieve great heights, our team is always growing which means there’s plenty of opportunity to advance within the company. We also understand that the nature of our work attracts young & adventurous individuals who may just be passing through; and we fully support that too!
If we still have your attention, read on & get in touch with us. We’re so excited to get to know you!
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Job description
New or Experienced Ground Crew Technician:
Expected Start Date: Spring 2022
Hours: Full-time
Salary: $20.00-$27.00 per hour
Day to Day Responsibilities:
Water-fed pole & Squeegee Window Cleaning
Pressure Washing
Dryer Vent Cleaning
Maintaining, assembling, and inspecting tools and equipment required at your work sites
Qualifications:
Experience in window cleaning and power washing (Preferred)
Has Canadian residency or a valid work permit (Required)
Valid BC Drivers License (Preferred)
Computer and/or device literacy to access online forms & digital platforms daily (Required)
Skills & Performance Standards:
Is comfortable and effective with verbal and written communication in English (doesn’t need to be perfect)
Is comfortable working outdoors in all weather conditions
Is comfortable working on ladders
Can communicate with customers in a professional and courteous manner
Is reliable, respectful, hard-working and honest
Able to work flexible hours and maintain project budgets
Comfortable reporting to work in employer uniform and maintaining a neat and clean appearance
Compensation:
Base hourly of $20-$27 per hour
Ongoing training and certifications
Other Benefits:
All necessary equipment provided
Full work uniforms provided
One of the best Extended Health benefits plans available to the industry
Legendary Christmas party and monthly staff events & BBQs
Professional development and employee training budget
Eduardo joined us this year in April all the way from Chile! Eduardo always puts safety first which is our #1 core value at Black Tie. When it comes to safety, he is not only concerned with his own safety but also the safety of his colleagues.
Eduardo is excellent at managing his time and meeting deadlines while ensuring his quality of work is always top-notch.
Whatever the job is, big or small, Eduardo always has a can-do attitude and an open mind to learn new skills or try out a new technique.
He is an excellent team player. If he finishes up for the day early, he will help his colleagues to finish up the task or pull up ropes.
Thanks Eduardo!
STAFF 📸 CONTEST
Congratulations, @DAVIDFAZV, the winner of Black Tie’s October Staff Photo Contest w/ 266 likes
Hat’s off to our 2nd place winner @drewlacarte w/ 127 likes
And coming in at a close 3rd place, @samuelhalifax w/ 120 likes
And a big thank you to everyone who submitted their photos.
If you like these, please come check out our Instagram where we’re always posting awesome photos like this one. Follow us @blacktiepropertyservices.
Pictured from Left to Right: Kim O’Pray – FirstService Residential; Tracy Po – BOMA BC; Ines Howie – Ultratech Cleaning Services Ltd.; Krishna Nault – Black Tie Property Services
Pictured from Left to Right: Krishna Nault – Black Tie Property Services; Kim O’Pray – FirstService Residential; Michael Glassco – IAQ Consultants; Kyle Tusim – Tremco; Muneesh Sharma – BOMA BC
Northview Golf & Country Club – Surrey, B.C.
August 19th was our first industry golfing event since the lockdowns. We are so grateful for the chance to spend a day in the sun with our industry peeps! It was refreshing to meet new friends and reconnect with those we haven’t seen in a while.
A big thank you to BOMA BC & their incredible golf committee for organizing a well-run and impressive event, the BOMA BC Golf Classic at Northview Golf & Country Club. It’s events like these that make us such proud members of BOMA.
It was a gorgeous day and we can’t wait to see you out there again on the golf course.
We are always striving to improve our services at Black Tie. We do that by listening to what our customers have to say and taking action whenever possible. We value all feedback because it helps us align with our customers needs as well as ensure we are upholding our company values and service promises. This month, we wanted to feature just a few of the lovely pieces of feedback we received from our customers. Thank you for taking the time to let us know how we are doing.
“Dear __Annonymous__
Thank you both for recommending Black Tie window cleaning service. I have lived here since 2016 …what a difference quality workmanship makes. These window cleaners are actually doing hand window cleaning and drying. Very professional. The previous company, Pacific Heights…never used this method. They did the water spray with a brush. Windows were streaky and not cleaned. I observed them cleaning at least twice. As an owner, I’m very very pleased. One a hot 27C day at 2:00ish pm …they were smiling when I told them they are doing an amazing job. I know they just started only on one side … got way more windows to go. Just good timing that I was at home …witnessed some of their good work.”
– Vancouver
“I am usually home during the day and was not aware that Black Tie Property services had come and gone. I contacted the company thinking they had “forgotten” my condo. Much to my surprise, the supervisor made a personal visit to my condo and in the end, we confirmed that my windows had been cleaned. And, much to my embarrassment, the “grime” on my deck windows was on the “inside”, which is my responsibility. I’ve since cleaned the inside of my windows and now they are sparkling clean on the inside and out! Great personal service from this company. Thank you.”
– Vancouver
“Mr. Kyle has provided an excellent customer service from day one. I do not have enough words to describe the fantastic work he has provided. Our company will continue using Mr. Kyle’s Black Tie Property Services this year again as he has proved himself to be an exceptional professional within his area of expertise. I totally recommend his services.”
We want to say a big THANK YOU to all of the amazing property managers that were able to make it out to our Industry Happy Hours in Calgary & Edmonton this past July.
It was fun & revitalizing to connect in person over some good food, tasty cocktails and lively conversations.
If you missed the July Happy Hour, don’t distress comrades! There are more drinks and laughs to be had and many more faces we’d be delighted to see. WE WILL BE BACK!
Some kind words from our guests…
“Thank you so very much for the invitation to your Black-Tie Industry event at Rodney’s yesterday (bringing West Coast seafood to Calgary was outstanding), it was such a pleasure meeting you and also getting to meet and collaborate with fellow industry professionals.“
“I would also like to thank you for hosting the Happy hour it was a lot a fun and we love to get to know our vendors it gives us a little more confidence when we know who is handling our buildings.”
Please note that due to the current covid-19 pandemic, we are only entertaining applications from qualified candidates that can prove permanent Canadian residency or citizenship, or have a valid work permit, that are presently located in Western Canada and able to start work in Vancouver no later than April 1.
Founded in 2011, Back Tie offers a dynamic work environment and has established itself as the best rope access window cleaning company to work for, in Vancouver.
Our diverse crew is mostly comprised of young rope access technicians from all over the world, looking to expand their skills and knowledge, while logging hours on ropes. Most of them share a passion for rock climbing and the great outdoors.
Being one of the only exterior maintenance companies in BC to achieve COR certification, you can be assured that your safety will always be the top priority. We also leverage technology to streamline communication between team members, and increase employee engagement. Employee recognition, as well as peer to peer recognition, are well engrained in our culture. Whether you choose to make a career at Black Tie, or are just passing through for a season, our goal is to create a lasting impression by offering the best possible work environment for our employees.
Wether you have experience and are looking to improve your situation, or are brand new to the industry, we would love to meet with you.
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We are currently looking to fill the following positions:
Experienced Rope-Access Window Cleaning and Power Washing Technician:
This is a full-time position starting now, and possibly ongoing throughout winter (peak season ends in December and some workers will get laid off). Duties include power washing, window cleaning, dryer vent cleaning and building inspection.
Requirements:
SPRAT or IRATA Level 1 or higher
Experience in window cleaning and power washing desirable, but training will be provided to the right candidate(s)
Computer literacy and access to smart phone and Internet connection (ability to fill out online work reports and communicate fluently in English, both written and spoken).
Positive attitude and proven customer service track record
Clean appearance, punctuality and all the usual basics…
Compensation:
Base hourly rate with opportunity to earn upwards of $35-$40 per hour on piecework
Bonuses and incentives based on performance
Ongoing training and certifications
Signing bonus offered to certified candidates meeting all requirements
Other:
All rope access and necessary equipment provided
Full work uniforms provided
One of the best Extended Health benefits plans available to the industry
Legendary Christmas party and monthly staff events
Professional development and employee training budget
We can’t believe how fast 10 years flies by. We started out as a small team servicing Vancouver and the Lower Mainland. Our team has grown since then and we’ve expanded our services to Victoria, Edmonton and Calgary.
